topic Change of ownership in Contracts & Billing

Change of ownership

EdwardBaker — Tue, 30 Apr 2024 13:47:44 GMT

So I did a change of ownership today on the phone To put my phone in my name, however when I go onto my EE app I can’t see my plan details or billing dates?
they said they would be sending a confirmation email to me but haven’t received one, can anyone help?

Re: Change of ownership

Chris_B — Tue, 30 Apr 2024 13:59:44 GMT

@EdwardBaker Have you checked your spam folder ? And give your account 24h to update.

Re: Change of ownership

EdwardBaker — Tue, 30 Apr 2024 14:38:24 GMT

Yeah nothing in my spam folder or inbox, I’ll give it 24hours and see what happens after that

thank you