topic Re: Renewing ee contact in Contracts & Billing

Renewing ee contact

WavyDvey — Mon, 29 Apr 2024 17:39:44 GMT

I am trying to change my ee contact to a new ee contact (sim only ) . How do I keep my number. I try asking for a pac but it's only good if changing to new network. Any help would be appreciated.

Re: Renewing ee contact

XRaySpeX — Mon, 29 Apr 2024 17:56:59 GMT

@WavyDvey : To keep your no. you upgrade your contract. Do not take out a new contract as it will be a new no. Nor can you use a PAC as that is only between networks, not within the same network.

Re: Renewing ee contact

WavyDvey — Tue, 07 May 2024 16:39:34 GMT

Thanks everyone for your help

Understand that I have to go in to a store.

Re: Renewing ee contact

Leanne_T — Tue, 07 May 2024 16:47:00 GMT

Hi @WavyDvey

Thanks for coming back to us.

If you would like to upgrade, you can do this through your EE account online if you log in and select upgrade, in an EE Store or over the phone by calling us on 150 🙂

Leanne.

Re: Renewing ee contact

XRaySpeX — Tue, 07 May 2024 18:01:18 GMT

Why?

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Renewing ee contact

WavyDvey — Thu, 09 May 2024 21:00:41 GMT

Thanks everyone

Re: Renewing ee contact

WavyDvey — Thu, 09 May 2024 21:01:27 GMT

Thank you for your help.

Re: Renewing ee contact

WavyDvey — Thu, 09 May 2024 21:02:47 GMT

Thanks for your help.