https://community.ee.co.uk/t5/Contracts-Billing/Family-plan-multi-line-discount/m-p/1381717#M86955 <P>Hi all...</P><P>I have 4 phones in my name, for me, my wife and two dependants. Looking at the bills, I seem to have a discount on my wife's plan, but not on the other two. The details about the multi line discount online seem to suggest I should be getting a discount on all 3 additional plans.</P><P>First question- anyone know if they will retrospectively apply the discounts that we should have been getting for the last couple of years?</P><P>Second question, now all 4 of us are out of contract, if I run upgrades through the website will the discounts be applied automatically seeing as they're all going on my account? Or if not, if I phone them after doing the upgrades online will they apply the discount, or will it be "tough luck you signed a contract"? I really don't want to have to go in store or on the phone to do 4 upgrades, but don't want to miss out on the multi line discount either.</P><P>Any advice appreciated <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 28 Apr 2024 10:28:39 GMT fresheric 2024-04-28T10:28:39Z https://community.ee.co.uk/t5/Contracts-Billing/Family-plan-multi-line-discount/m-p/1381717#M86955 <P>Hi all...</P><P>I have 4 phones in my name, for me, my wife and two dependants. Looking at the bills, I seem to have a discount on my wife's plan, but not on the other two. The details about the multi line discount online seem to suggest I should be getting a discount on all 3 additional plans.</P><P>First question- anyone know if they will retrospectively apply the discounts that we should have been getting for the last couple of years?</P><P>Second question, now all 4 of us are out of contract, if I run upgrades through the website will the discounts be applied automatically seeing as they're all going on my account? Or if not, if I phone them after doing the upgrades online will they apply the discount, or will it be "tough luck you signed a contract"? I really don't want to have to go in store or on the phone to do 4 upgrades, but don't want to miss out on the multi line discount either.</P><P>Any advice appreciated <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 28 Apr 2024 10:28:39 GMT https://community.ee.co.uk/t5/Contracts-Billing/Family-plan-multi-line-discount/m-p/1381717#M86955 fresheric 2024-04-28T10:28:39Z https://community.ee.co.uk/t5/Contracts-Billing/Family-plan-multi-line-discount/m-p/1381767#M86961 <BLOCKQUOTE><HR /><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1334093">@fresheric</a>&nbsp;wrote:<BR /> <P>Looking at the bills,<span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <HR /></BLOCKQUOTE> <P>Bills? How many do you have? To get a multi-line discount all nos. must be under the same EE a/c which has a single bill covering all its nos.</P> Sun, 28 Apr 2024 12:20:00 GMT https://community.ee.co.uk/t5/Contracts-Billing/Family-plan-multi-line-discount/m-p/1381767#M86961 XRaySpeX 2024-04-28T12:20:00Z