topic Credit in Contracts & Billing

Credit

Zoltan747 — Sat, 27 Apr 2024 22:16:24 GMT

Its only the 2nd day ive had sim on a contract . Ive called the ee branch where ive got my sim from today and got it unblocked. I wad able to use my data make phone call for a few hours but now its happening again my sim has been restricted as ive reched my credit limit. What's the credit limit for and how did i manage to reach that limit if ive only been with EE for 2 days? On my ee app it says my bill is over due and there is a £50 brought up from last monts bill how could this be?

Re: Credit

Zoltan747 — Sat, 27 Apr 2024 22:03:43 GMT

The exact same is happening to me aswell and its only the 2nd day ive had this sim. Ive called the ee branch where ive got my sim from today and got it unblocked. I wad able to use my data make phone call for a few hours but now its happening again my sim has been restricted as ive reched my credit limit. What's the credit limit for and how did i manage to reach that limit if ive only been with EE for 2 days? On my ee app it says my bill is over due and there is a £50 brought up from last monts bill how could this be?

Re: Credit

XRaySpeX — Sat, 27 Apr 2024 23:38:38 GMT

@Zoltan747 : Why was it blocked in the 1st place that you needed to go to a store?

Re: Credit

Zoltan747 — Sun, 28 Apr 2024 00:13:09 GMT

Apparently because a payment is overdue which ment to be a £50 deposit and
my monthly charge for the sim

Re: Credit

XRaySpeX — Sun, 28 Apr 2024 00:15:02 GMT

Have you now paid the overdue bill?