topic Re: Struggling to pay my bill in Contracts & Billing

Struggling to pay my bill

Wayneson755326 — Fri, 26 Apr 2024 17:47:19 GMT

I am struggling to pay my bill this month. Sue to being sanctioned from universal credit, but I pay it in full on the 3/04/24

Cheers

Neil

Re: Struggling to pay my bill

Christopher_G — Fri, 26 Apr 2024 17:50:29 GMT

Hi @Wayneson755326

Welcome to the community.

You're doing the right thing in letting us know. I recommend speaking to our Mobile Care team on 150 so that they can check your account and do their best to keep your service live.

Chris

Re: Struggling to pay my bill

XRaySpeX — Fri, 26 Apr 2024 18:26:25 GMT

If you're having difficulty paying your bill on time you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill