topic Re: Payment and billing in Contracts & Billing

Payment and billing

Ehickenbottom96 — Fri, 26 Apr 2024 00:47:58 GMT

I payed my bill that is still one my account and says not payed when I have payed it and you have now turned my line of I am not paying a bill twice sorry my line needs to be put back on and my bills updated as I have payed it

Re: Payment and billing

Ehickenbottom96 — Sat, 20 Apr 2024 02:11:18 GMT

That as just happened to me

Re: Payment and billing

Katie_B — Sat, 20 Apr 2024 06:08:10 GMT

Hi @Ehickenbottom96.

Does the payment show as pending or has it left your bank account?

Katie

Re: Payment and billing

Ehickenbottom96 — Sat, 20 Apr 2024 06:26:24 GMT

Re: Payment and billing

Katie_B — Sat, 20 Apr 2024 06:27:41 GMT

If the payment is not showing as pending or that the funds have left your account your payment was not successful @Ehickenbottom96.

Are you able to try again?

Katie

Re: Payment and billing

Ehickenbottom96 — Sat, 20 Apr 2024 10:00:24 GMT

Yes now it is pending was a bit slow I think

Re: Payment and billing

Katie_B — Fri, 26 Apr 2024 06:45:09 GMT

Hello @Ehickenbottom96.

Following from your previous post, has the payment left the pending state with your bank?

Katie