https://community.ee.co.uk/t5/Contracts-Billing/Re-Complaint/m-p/1380262#M86778 <P>My old deal finished on 13 April,new deal was set up on 09 April, new deal not put through and old deal still live<span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Tue, 23 Apr 2024 20:19:11 GMT Robbie196565 2024-04-23T20:19:11Z https://community.ee.co.uk/t5/Contracts-Billing/Re-Complaint/m-p/1380262#M86778 <P>My old deal finished on 13 April,new deal was set up on 09 April, new deal not put through and old deal still live<span class="lia-unicode-emoji" title=":pouting_face:">😡</span></P> Tue, 23 Apr 2024 20:19:11 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-Complaint/m-p/1380262#M86778 Robbie196565 2024-04-23T20:19:11Z https://community.ee.co.uk/t5/Contracts-Billing/Re-Complaint/m-p/1380266#M86779 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4323320">@Robbie196565</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>Unfortunately we cannot help you with account issues, as we have no access nor do we know who you are, this is a public forum.</P> <P>You will have to speak to customer service and they can take a look for you.</P> Tue, 23 Apr 2024 20:35:10 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-Complaint/m-p/1380266#M86779 Schockwave 2024-04-23T20:35:10Z https://community.ee.co.uk/t5/Contracts-Billing/Re-Complaint/m-p/1380270#M86780 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4323320">@Robbie196565</a>&nbsp;: What do you mean that the&nbsp;<SPAN>new deal not put through? Was it refused?</SPAN></P> <P><SPAN>Did you do an upgrade or just order a new contract?</SPAN></P> Tue, 23 Apr 2024 20:49:21 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-Complaint/m-p/1380270#M86780 XRaySpeX 2024-04-23T20:49:21Z