TWO late payment fees on one bill, both same date

Worried_of_Kent — Mon, 22 Apr 2024 18:00:31 GMT

After forgetting to pay a mobile bill last month on time, I had a late payment fee added. Ok, understood, all paid.

Coming to pay this month's bill early, I find it is more than doubled with TWO late payment fees added on the same day, five days before the bill is actually due.

This is not right, surely? What do you think I should do about this?

Re: TWO late payment fees on one bill, both same date

Profile closed — Mon, 22 Apr 2024 18:21:09 GMT

Hello @Worried_of_Kent

As customers of EE on these forums we have no access to customer accounts on here.

I would call EE on 150 and ask why two charges. It may be a mistake.

topic Re: TWO late payment fees on one bill, both same date in Contracts & Billing

TWO late payment fees on one bill, both same date

Re: TWO late payment fees on one bill, both same date