topic Billing in Contracts & Billing

Billing

Mia-2515 — Thu, 18 Apr 2024 16:52:01 GMT

I used Apple Pay to pay my bill and it’s still telling me that my phone bill is overdue ?

Northerner — Thu, 18 Apr 2024 18:18:48 GMT

Have you checked if your bill is settled in the EE app.

Thanks

Mia-2515 — Thu, 18 Apr 2024 18:22:31 GMT

Yh ofc but it still says overdue .
Sent from my iPhone

Northerner — Thu, 18 Apr 2024 18:32:27 GMT

When did you pay and are you sure the payment cleared your account.

Thanks

Mia-2515 — Thu, 18 Apr 2024 19:27:31 GMT

I payed it with Apple Pay this afternoon it went through on my card and money came out
Sent from my iPhone

Christopher_G — Fri, 19 Apr 2024 07:02:51 GMT

Could you check this morning to see if it has cleared on your EE Online account?

Chris