topic Re: Payment in Contracts & Billing

Payment

Dagmara98 — Wed, 17 Apr 2024 21:28:58 GMT

Hi I make payment and my card is not working still

XRaySpeX — Wed, 17 Apr 2024 21:47:54 GMT

@Dagmara98 : A payment for what? Are you on contract or PAYG?

Dagmara98 — Wed, 17 Apr 2024 21:52:30 GMT

I was beefing tiu the payment on contract and I was in arrears . I pay already but how long I need to wait to use my card again ?

Katie_B — Thu, 18 Apr 2024 06:46:53 GMT

Good morning @Dagmara98.

It can take up to 24 hours for your services to resume.

I'd recommend getting in touch with customer care who can check the status of your account.

Katie