topic Re: Over charged in Contracts & Billing

Over charged

Labella1509 — Tue, 18 Apr 2023 21:50:06 GMT

I took a sim only deal out last month for 20 pound a month. My first bill was 70 pound and now there saying tjere is a following 50 carried on what is going on I chose a sim for 20 a month also were did that other 50 come from also I haven't even put my new sim in my phone yet so how is it getting charged prices like this I'm confused

Re: Over charged

Gareth43 — Tue, 18 Apr 2023 23:39:40 GMT

Hey there you really need to talk to CS as no one in here as account access to let you know why.

Re: Over charged

Ngure01 — Mon, 15 Apr 2024 03:06:19 GMT

I think my bill is not correct

Re: Over charged

Christopher_G — Mon, 15 Apr 2024 06:56:01 GMT

Hi @Ngure01

Welcome to the community.

Have you had a look at your bill on the EE App? Is there something on the bill that doesn't look correct?

Chris