https://community.ee.co.uk/t5/Contracts-Billing/Does-anyone-know-why-there-is-two-charges-on-my-plan/m-p/1377161#M86396 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2642695">@Sanaa24</a>&nbsp; Plreae read&nbsp;<A href="https://ee.co.uk/help/mobile/manage-use/pay-monthly/flex-pay#:~:text=Flex%20Pay%20Device%20Credit%20Agreements%20are%20grouped%20under%20a%20single,contact%20us%20to%20do%20that." target="_blank" rel="noopener">THIS</A>&nbsp; &nbsp; And as&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2818">@XRaySpeX</a>&nbsp; says this would of been agreed to by you and you would of had to agree to the T&amp;Cs of the flex pay agreement that you obviously didn’t read or understand. &nbsp; &nbsp;<BR />&nbsp;<BR />&nbsp;Try clicking the READ THE T&amp;Cs of your flex pay. &nbsp; This is what you agreed too in order to have this flex pay tariff.&nbsp;</P> Sun, 14 Apr 2024 06:44:21 GMT Chris_B 2024-04-14T06:44:21Z https://community.ee.co.uk/t5/Contracts-Billing/Does-anyone-know-why-there-is-two-charges-on-my-plan/m-p/1377111#M86392 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8421.png" style="width: 1290px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/30959i85E39E7F2F23032F/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_8421.png" alt="IMG_8421.png" /></span></P><P> </P> Sat, 13 Apr 2024 19:36:03 GMT https://community.ee.co.uk/t5/Contracts-Billing/Does-anyone-know-why-there-is-two-charges-on-my-plan/m-p/1377111#M86392 Sanaa24 2024-04-13T19:36:03Z https://community.ee.co.uk/t5/Contracts-Billing/Does-anyone-know-why-there-is-two-charges-on-my-plan/m-p/1377112#M86393 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2642695">@Sanaa24</a>&nbsp;: Yes, you've taken out a flex-pay plan where you have 1 contract &amp; bill for the handset &amp; another for the airtime plan on its SIM. You would've had this spelt to you when your ordered.</P> Sat, 13 Apr 2024 19:40:48 GMT https://community.ee.co.uk/t5/Contracts-Billing/Does-anyone-know-why-there-is-two-charges-on-my-plan/m-p/1377112#M86393 XRaySpeX 2024-04-13T19:40:48Z https://community.ee.co.uk/t5/Contracts-Billing/Does-anyone-know-why-there-is-two-charges-on-my-plan/m-p/1377161#M86396 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2642695">@Sanaa24</a>&nbsp; Plreae read&nbsp;<A href="https://ee.co.uk/help/mobile/manage-use/pay-monthly/flex-pay#:~:text=Flex%20Pay%20Device%20Credit%20Agreements%20are%20grouped%20under%20a%20single,contact%20us%20to%20do%20that." target="_blank" rel="noopener">THIS</A>&nbsp; &nbsp; And as&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2818">@XRaySpeX</a>&nbsp; says this would of been agreed to by you and you would of had to agree to the T&amp;Cs of the flex pay agreement that you obviously didn’t read or understand. &nbsp; &nbsp;<BR />&nbsp;<BR />&nbsp;Try clicking the READ THE T&amp;Cs of your flex pay. &nbsp; This is what you agreed too in order to have this flex pay tariff.&nbsp;</P> Sun, 14 Apr 2024 06:44:21 GMT https://community.ee.co.uk/t5/Contracts-Billing/Does-anyone-know-why-there-is-two-charges-on-my-plan/m-p/1377161#M86396 Chris_B 2024-04-14T06:44:21Z