topic Re: Billing Info in Contracts & Billing

Billing Info

YvVi — Fri, 05 Apr 2024 15:42:19 GMT

Hi all. I have an EE pay-monthly mobile-only contract (not broadband). I am unable to find anywhere to find my bills (summary or itemised) on the EE app or EE website. I can't believe it's legal for EE not to allow you to check your bills. Why the secrecy ? Any ideas anyone ?

Re: Billing Info

XRaySpeX — Fri, 05 Apr 2024 15:45:13 GMT

@YvVi : They're be in your EE a/c under Bills & Payments.

Re: Billing Info

Leanne_T — Fri, 05 Apr 2024 16:06:34 GMT

Hi @YvVi

Thanks for coming here.

Have you linked your number in the app or website? If not, please tap the 'link a product' tile.

Once the number has been linked you should have a Manage section, then Bills & Payments.

Leann

Re: Billing Info

YvVi — Fri, 05 Apr 2024 17:29:50 GMT

But I don’t get the Bills & Payments option. It ain’t’ there

Sent from my iPhone

Re: Billing Info

YvVi — Fri, 05 Apr 2024 17:35:50 GMT

I’m not seeing that option in my app or in the website (I’m in the UK if that makes any difference).

Sent from my iPhone

Re: Billing Info

Christopher_G — Sat, 06 Apr 2024 06:31:41 GMT

Hi @YvVi

Try following this link to take you directly to your Billing & Payments section.

Chris