topic Re: Billing in Contracts & Billing

Billing

Zowiiee — Tue, 02 Apr 2024 10:12:33 GMT

Anyone know why I've been getting charged twice for my bill please.

I paid one on the 6th of march and on the 12th its saying again and saying I've not paid it.

T.i.a

Christopher_G — Tue, 02 Apr 2024 12:21:50 GMT

Welcome to the community.

If you log into your EE Online account, it will let you know the date your new bills are produced, and which ones are due for payment.

Chris

Liambeech — Tue, 02 Apr 2024 15:04:19 GMT

have had the same problem paid on the 10th march then again on the 28th now phone has been cut off again but says on the app I have been paid

Katie_B — Tue, 02 Apr 2024 15:24:38 GMT

Thanks for coming here.

Do you have a plan in place to pay off a current outstanding balance?

Do you pay your EE bills via direct debit?

Speak soon,

Katie