topic Re: Mid term peice rises in Contracts & Billing

Mid term peice rises

Lee999fire — Mon, 01 Apr 2024 20:02:34 GMT

Can anyone tell if the mid term price rises are attached to the complete bill or just the usage ??

I have 3 phones on contract with EE as the costs of the handsets should be fixed at point of sale then surely they can't increase the costs of the handsets over the period of tge contract just the (plan and usage) but I haven't seen this mentioned anywhere ?

Re: Mid term peice rises

Chris_B — Mon, 01 Apr 2024 20:14:05 GMT

@Lee999fire If these are not flex plan tariff then unfortunately it’s the whole bill as you are billed for both under one bill.
If these are flex plan tariffs then it’s just the air time part of the tariff. You'll know if you have a flex plan tariff as you are billed separately for the device/s. Also you can look at your EE account under billing and it’ll show you have two separate bills one for the tariff and one for the device/s

it’ll look something like this

Re: Mid term peice rises

XRaySpeX — Mon, 01 Apr 2024 20:34:28 GMT

@Lee999fire wrote:

the costs of the handsets should be fixed at point of sale

Should? Assumption! Were they? Only if you've bought a flex-pay contract.