How can I pay my last bill?

kanelbulle — Mon, 01 Apr 2024 13:42:41 GMT

I'm in a bit of a unique situation, but I left EE in February. As soon as my number was ported out, I lost the ability to pay my bill in app as well as on the website. My bill wasn't due yet, but my service ended at that point. I left (abroad), and my last bill is now certainly well overdue. The live chat is gone, there's no email that I can find, and with the option to pay online gone...I could probably find a way to call their 0800 number, but it's not all that straight forward from abroad, and I think they charge for it. What are my other options?

Re: How can I pay my last bill?

Chris_B — Mon, 01 Apr 2024 17:01:45 GMT

@kanelbulle You pay pro rata not in arrears. So you probably find owe nothing unless you had any out of allowance charges between that last bill and you porting your number away. The only time you owe money is if you terminated that contract before the last 30 days of that contract. But to double check this you’ll have to call customer services, There isn’t an email address you can use you have to call.

topic How can I pay my last bill? in Contracts & Billing

How can I pay my last bill?

Re: How can I pay my last bill?