topic Re: Sim in Contracts & Billing

Sim

Protiva — Sat, 30 Mar 2024 15:17:05 GMT

Does anyone know this? i have got an EE Sim Unlimited Data and i had it since 27th march and it said there i’ll pay £16 for it right 6 months half price and now i’ve got an bill after 3 days and the bill says £65.99? and bare in mind it’s only a SIM DEAL no phone or nothing involved!!! so what’s going on? it says £50 balance bought up front but i have this sim card 3 days and i haven’t even payed the first bill because it’s only 6th? @EEsim ??

Re: Sim

XRaySpeX — Sat, 30 Mar 2024 16:24:50 GMT

@Protiva : The extra £50 may be a refundable security deposit against roaming.

Re: Sim

Leanne_T — Sat, 30 Mar 2024 16:47:38 GMT

Hi @Protiva

Thanks for coming here.

If you give us a call on 150, the team can check the bill for you and help you get this sorted 🙂

Let me know how you get on.

Leanne.