topic Re: Transferred from BT mobile to EE mobile in Contracts & Billing

Transferred from BT mobile to EE mobile

NilocW40 — Fri, 29 Mar 2024 12:50:17 GMT

My mobile was transferred last year from BT to EE and to my surprise I appear to be on a 24 month Contract until Sept. 25.

Can anyone tell me where I can see a copy of my EE Contract online?

(I don't remember signing a Contract!?)

Re: Transferred from BT mobile to EE mobile

XRaySpeX — Fri, 29 Mar 2024 12:52:27 GMT

@NilocW40 : Look in your online MyEE under Home > Plans & Subs > Plan Details.

Re: Transferred from BT mobile to EE mobile

NilocW40 — Fri, 29 Mar 2024 18:59:27 GMT

Thanks XRaySpeX,

Although that shows details of my Plan, it's more the actual Contract electronically signed that I'm looking for, eg. Proof that I actually signed up to this Plan for 2 years, because when BT transferr d me to EE last year, I have no recollection of 'signing' any Contract.

Re: Transferred from BT mobile to EE mobile

XRaySpeX — Fri, 29 Mar 2024 19:13:54 GMT

You probably didn't actually sign anything. More likely you ticked a box saying I have read & agree to the T&C's when you ordered or agreed to transfer. That's how it's usually done.