https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-for-my-SIM-card-not-showing-in-the-app/m-p/1372502#M85863 <P>I recently decided to upgrade my plan through the EE app and it said I didn’t need a new SIM card to upgrade and I would receive a confirmation email but I haven’t received the email and my plan is still the same as before the upgrade have I misunderstood what I read or does it take a longer amount of time to update my plan (28th of march was the date I upgraded)&nbsp;</P> Fri, 29 Mar 2024 02:58:19 GMT Al421 2024-03-29T02:58:19Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-for-my-SIM-card-not-showing-in-the-app/m-p/1372502#M85863 <P>I recently decided to upgrade my plan through the EE app and it said I didn’t need a new SIM card to upgrade and I would receive a confirmation email but I haven’t received the email and my plan is still the same as before the upgrade have I misunderstood what I read or does it take a longer amount of time to update my plan (28th of march was the date I upgraded)&nbsp;</P> Fri, 29 Mar 2024 02:58:19 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-for-my-SIM-card-not-showing-in-the-app/m-p/1372502#M85863 Al421 2024-03-29T02:58:19Z https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-for-my-SIM-card-not-showing-in-the-app/m-p/1372531#M85869 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2319251">@Al421</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>Was the plan you upgraded <I>from </I>a phone contract or SIM only? If it was a phone contract, it will update when your minimum plan term expires (the last day of the contract).</P> <P>Chris</P> Fri, 29 Mar 2024 08:19:18 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upgrade-for-my-SIM-card-not-showing-in-the-app/m-p/1372531#M85869 Christopher_G 2024-03-29T08:19:18Z