topic Re: Leaving EE in Contracts & Billing

Leaving EE

Irinamolcanova1 — Tue, 26 Mar 2024 20:35:53 GMT

I moved to another country and have not used a phone with EE for more than three months. But I have already been charged a large amount of debt. How can I terminate the contract with EE?

Re: Leaving EE

Northerner — Tue, 26 Mar 2024 21:13:59 GMT

Hi @Irinamolcanova1

You'll need to speak to EE CS on 150 about this issue and settlement.

Thanks

Re: Leaving EE

Leanne_T — Wed, 27 Mar 2024 07:22:52 GMT

Hi @Irinamolcanova1

Thanks for coming to the community.

Did you request to cancel the contract by calling us?

If so, when did you call and did you ask to move to pay as you go or get a PAC or just cancel the contract?

Leanne.