https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368638#M85431 <P>Yes am guessing charges for purchases but im not sure as it does not state what they are for!</P> Sat, 16 Mar 2024 08:06:29 GMT Keren79 2024-03-16T08:06:29Z https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368353#M85392 <P>Hi</P><P>ive had a high amount of extra charges this month but it only says the price of the charge on the bill and not what it was for?</P><P>how can i find out what the extra charges were for?</P><P>and the hopefully stop them</P> Fri, 15 Mar 2024 12:59:04 GMT https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368353#M85392 Keren79 2024-03-15T12:59:04Z https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368356#M85393 <P>Is there a no. against this charge?</P> Fri, 15 Mar 2024 13:05:14 GMT https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368356#M85393 XRaySpeX 2024-03-15T13:05:14Z https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368502#M85423 <P>No number just date and cost</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6326.png" style="width: 1170px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/30545iD29A1B354BD785BE/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6326.png" alt="IMG_6326.png" /></span></P><P> </P> Fri, 15 Mar 2024 17:40:58 GMT https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368502#M85423 Keren79 2024-03-15T17:40:58Z https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368504#M85424 <P>Are you looking at your bill in your online EE rather than the app?</P> Fri, 15 Mar 2024 17:43:39 GMT https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368504#M85424 XRaySpeX 2024-03-15T17:43:39Z https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368544#M85425 <P>Yes online</P> Fri, 15 Mar 2024 19:01:18 GMT https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368544#M85425 Keren79 2024-03-15T19:01:18Z https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368619#M85430 <P>Do these charges look to be purchases <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/298808">@Keren79</a></SPAN>?</P> <P>If there is nothing showing on your EE bill, please give us a call on 150 so our customer care team can look into this for you.&nbsp;</P> <P>Katie</P> Sat, 16 Mar 2024 07:21:53 GMT https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368619#M85430 Katie_B 2024-03-16T07:21:53Z https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368638#M85431 <P>Yes am guessing charges for purchases but im not sure as it does not state what they are for!</P> Sat, 16 Mar 2024 08:06:29 GMT https://community.ee.co.uk/t5/Contracts-Billing/Extra-charges/m-p/1368638#M85431 Keren79 2024-03-16T08:06:29Z