topic Re: Setting up a new account for 18 year old. in Contracts & Billing

Setting up a new account for 18 year old.

DMF001 — Fri, 15 Mar 2024 12:49:56 GMT

My son has turned 18 and wants his own phone contract, but keep his number from the sim only contract that I currently pay for him. Is it possible to do this?

Re: Setting up a new account for 18 year old.

XRaySpeX — Fri, 15 Mar 2024 12:55:34 GMT

The current owner of the account needs to call CS with both of you available on the line to effect a change of ownership. The other person will need to pass a credit check. They will then be paying for that contract. If you can't do it together CS will give the current owner a password for them to quote when they call.

Re: Setting up a new account for 18 year old.

DMF001 — Fri, 15 Mar 2024 13:10:29 GMT

Brilliant, thank you!

Re: Setting up a new account for 18 year old.

XRaySpeX — Fri, 15 Mar 2024 13:13:21 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.