topic Re: We sum only contract change in Contracts & Billing

We sum only contract change

Sxa123 — Thu, 14 Mar 2024 13:37:15 GMT

Hi I’m currently on a EE sim only contract where someone from my house is able to transfers me extra data and that person is also paying for my contract. I was wondering how I can cancel that contract and switch to a different sim only contract with EE where I can I pay for it.

Re: We sum only contract change

XRaySpeX — Thu, 14 Mar 2024 13:41:57 GMT

@Sxa123 : You don't need to cancel it; just to transfer ownership to yourself.

The current owner of the account needs to call CS with both of you available on the line to effect a change of ownership. You will need to pass a credit check. You will then be paying for that contract. If you can't do it together CS will give the current owner a password for you to quote when you call.

Re: We sum only contract change

Chris_B — Thu, 14 Mar 2024 13:44:27 GMT

@Sxa123 If you’re still within that contract period you’ll have to pay off that contract to terminate it. You could take ownership of that contract and the account holder will have to call customer services with both of your present to make this request. You’ll also have to pass a credit check before it’s moved to you.