topic Re: Broadband in Contracts & Billing

Broadband

Melvyn1947 — Thu, 07 Mar 2024 16:49:56 GMT

I have switched from EE to BT and have just got an email to say my EE bill is ready. I was told that it would be stopped. What do i do?

Leanne_T — Fri, 08 Mar 2024 08:20:45 GMT

Thanks for coming to the community.

When did you transfer your broadband to BT?

Does the bill show an amount due or is there a credit?

Leanne.

Melvyn1947 — Fri, 08 Mar 2024 12:54:47 GMT

I transferred last week and i am now on BT so i have cancelled my direct debit with EE.

Leanne_T — Fri, 08 Mar 2024 13:02:49 GMT

To get the bill looked into, please call us on 0330 123 1105 and the team will get this checked and help you further 🙂

Leanne.