https://community.ee.co.uk/t5/Contracts-Billing/User-of-the-phone-has-passed-away/m-p/1365714#M85068 <P>Hello</P><P>Sadly a family member has passed away...their contract was in my name and it still has time left...is there anything that can be done?</P><P>Many thanks</P> Thu, 07 Mar 2024 16:55:06 GMT Hayley154 2024-03-07T16:55:06Z https://community.ee.co.uk/t5/Contracts-Billing/User-of-the-phone-has-passed-away/m-p/1365714#M85068 <P>Hello</P><P>Sadly a family member has passed away...their contract was in my name and it still has time left...is there anything that can be done?</P><P>Many thanks</P> Thu, 07 Mar 2024 16:55:06 GMT https://community.ee.co.uk/t5/Contracts-Billing/User-of-the-phone-has-passed-away/m-p/1365714#M85068 Hayley154 2024-03-07T16:55:06Z https://community.ee.co.uk/t5/Contracts-Billing/User-of-the-phone-has-passed-away/m-p/1365722#M85071 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3193118">@Hayley154</a></SPAN>.&nbsp;</P> <P>I'm very sorry to hear the loss of your family member.&nbsp;</P> <P>To discuss this further please give us a call on 150 so our customer care team can look into what options are available for the existing contract.&nbsp;</P> <P>Alternatively, you can <A href="https://ee.co.uk/help/profile/manage/tell-us-someone-has-died" target="_blank">fill out the online form</A> and someone will be in touch.&nbsp;</P> <P>Katie</P> Thu, 07 Mar 2024 17:17:51 GMT https://community.ee.co.uk/t5/Contracts-Billing/User-of-the-phone-has-passed-away/m-p/1365722#M85071 Katie_B 2024-03-07T17:17:51Z