topic Re: Need one more day in Contracts & Billing

Need one more day

isoslapppqppq — Tue, 05 Mar 2024 11:09:41 GMT

My plan has been suspended but I need a couple more days to pay. I can’t make money without internet so please can you unsuspend my services so I can make some money over the next couple of days to pay?

Re: Need one more day

isoslapppqppq — Tue, 05 Mar 2024 11:14:12 GMT

And before anyone says to contact CS, I can’t because I can’t make calls, send messages or anything. I am using hotspot login on my suspended router to post this

Re: Need one more day

Schockwave — Tue, 05 Mar 2024 11:47:44 GMT

@isoslapppqppq , you can contact EE using something like Skype or any other phone, which is free to ring them:

08000798586

Nothing we can do here, this is not customer service and there is no account access, we would have no idea who you are either.

Re: Need one more day

bristolian — Tue, 05 Mar 2024 12:31:11 GMT

@isoslapppqppq wrote:

And before anyone says to contact CS, I can’t because I can’t make calls, send messages or anything.

Contacting CS is the correct path in this scenario. You don't need to use an EE phone or even a mobile, to call.

As per https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pay-my-bill