https://community.ee.co.uk/t5/Contracts-Billing/Missed-bill-so-they-say/m-p/1364512#M84877 <P>I keep getting letters/txt saying I still owe a bill, sometime last yr I had to change my payment date as I was getting paid on a different date. I was told that was ok, so I said should I cancel my dd as there be no money in there? She said yes it was fine. So I get a txt/ email is due &amp; I had been paid the next day or two, I paid by card &amp; iv got all the snapshots of my receipts, &amp; iv even got bank statements saying iv not missed a bill &amp; it shows that I have always paid my bills. This is so frigging annoying!</P> Mon, 04 Mar 2024 18:25:18 GMT allie67 2024-03-04T18:25:18Z https://community.ee.co.uk/t5/Contracts-Billing/Missed-bill-so-they-say/m-p/1364512#M84877 <P>I keep getting letters/txt saying I still owe a bill, sometime last yr I had to change my payment date as I was getting paid on a different date. I was told that was ok, so I said should I cancel my dd as there be no money in there? She said yes it was fine. So I get a txt/ email is due &amp; I had been paid the next day or two, I paid by card &amp; iv got all the snapshots of my receipts, &amp; iv even got bank statements saying iv not missed a bill &amp; it shows that I have always paid my bills. This is so frigging annoying!</P> Mon, 04 Mar 2024 18:25:18 GMT https://community.ee.co.uk/t5/Contracts-Billing/Missed-bill-so-they-say/m-p/1364512#M84877 allie67 2024-03-04T18:25:18Z https://community.ee.co.uk/t5/Contracts-Billing/Missed-bill-so-they-say/m-p/1364518#M84880 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4187551">@allie67</a>&nbsp;</P> <P>There is no customer account access on these forums.&nbsp;</P> <P>You'll need to speak to EE CS on 150. I would recommend you speak to them asap.</P> <P>Thanks&nbsp;</P> Mon, 04 Mar 2024 19:06:00 GMT https://community.ee.co.uk/t5/Contracts-Billing/Missed-bill-so-they-say/m-p/1364518#M84880 Northerner 2024-03-04T19:06:00Z