topic EE stop raising the prices!!! in Contracts & Billing

EE stop raising the prices!!!

Mikeyevans_2003 — Sat, 02 Mar 2024 11:06:15 GMT

This is completely bang out of order for them to raise the prices yet AGAIN!!! How can you justify to pay £275!!! (I do not have any extra charges at all to the account) I not long paid my big bill of £330 from them and yet again I’m faced with another big bill! I get support from the government to help me to SURVIVE (I only get £289) if I pay my phone bill that will take literally all of my money!!! This is bang out of order disgrace to those who are struggling!! EE DO BETTER

Re: EE stop raising the prices!!!

Chris_B — Sat, 02 Mar 2024 11:36:28 GMT

@Mikeyevans_2003 As per the contract you agreed to there is a yearly price increase. CPI+3.9%. You did agree to the T&Cs when you took out the contract As for your bill being this high you’ll have to speak with customer services that.

Re: EE stop raising the prices!!!

BrendonH — Sat, 02 Mar 2024 12:30:57 GMT

You obviously have extra charges. What does your bills say.

Re: EE stop raising the prices!!!

Schockwave — Sat, 02 Mar 2024 12:42:00 GMT

@Mikeyevans_2003 , did you upgrade, get new devices? You really need to look at the breakdown of your bill, to see what is going on and speak to customer service, nothing we can do here. EE is a company and like all networks, there is a small price increase every year, which if you had watched Martin Lewis show, you would know, and this was also in your contract and is part of your contract.