https://community.ee.co.uk/t5/Contracts-Billing/increased-payments/m-p/1363706#M84765 <P>No network will guarantee rock-solid service 24x7x365 in 100% of locations, it's not possible - and the T&amp;C's do allow for this.</P> <P>Equally every network will have good &amp; bad coverage areas, it's the nature of radio coverage. Are you in a poor coverage area when you have (what sounds like) mobile data issues?</P> Fri, 01 Mar 2024 14:57:57 GMT bristolian 2024-03-01T14:57:57Z https://community.ee.co.uk/t5/Contracts-Billing/increased-payments/m-p/1363697#M84763 <P>so I have just had text from EE saying my mobile costs are going up by £4.42 linked to 'inflation with your terms and conditions'- is it in the terms and conditions that you have to provide a decent connection...?&nbsp;&nbsp; I sometimes have very bad connection, like 1G speeds... websites take an AGE to load up - when its good, its good, when its bad its really bad... can I get anyone to help, anywhere...?&nbsp; no, just sent sround in circles, to call 150 which give me a link that says call 150!!!</P><P>terrible service</P><P>Kirk</P><P>disappointed customer</P> Fri, 01 Mar 2024 14:20:16 GMT https://community.ee.co.uk/t5/Contracts-Billing/increased-payments/m-p/1363697#M84763 fjKirk7 2024-03-01T14:20:16Z https://community.ee.co.uk/t5/Contracts-Billing/increased-payments/m-p/1363706#M84765 <P>No network will guarantee rock-solid service 24x7x365 in 100% of locations, it's not possible - and the T&amp;C's do allow for this.</P> <P>Equally every network will have good &amp; bad coverage areas, it's the nature of radio coverage. Are you in a poor coverage area when you have (what sounds like) mobile data issues?</P> Fri, 01 Mar 2024 14:57:57 GMT https://community.ee.co.uk/t5/Contracts-Billing/increased-payments/m-p/1363706#M84765 bristolian 2024-03-01T14:57:57Z