topic Re: Re: I want to terminate my contract in Contracts & Billing

Re: I want to terminate my contract

lynnemccormack — Mon, 26 Feb 2024 17:41:26 GMT

Contract ends end of March so I will pay this month and then cancel contract please

Re: Re: I want to terminate my contract

Katie_B — Mon, 26 Feb 2024 18:11:27 GMT

Good evening @lynnemccormack.

I am sorry to hear you are looking to leave.

Please give us a call on 150 so our customer care team can take your cancellation request.

Katie

Re: Re: I want to terminate my contract

XRaySpeX — Mon, 26 Feb 2024 18:33:15 GMT

@lynnemccormack : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider.