topic Re: Additional charges in Contracts & Billing

Additional charges

Hansam2021 — Mon, 26 Feb 2024 14:33:00 GMT

Hello

I have 2 separate additional charges from 1/3rd party companies ine is Spotify but there is another charge of £3 - what does that relate to please?

Schockwave — Mon, 26 Feb 2024 15:10:18 GMT

Welcome to the community,

We would have no idea, this is not customer service, we have no idea who you are and cannot see your account or billing.

You would have to look this up yourself, it should let you know.

If you are on contract, log into your account, check the breakdown of your bill, you can also check add-ons, it should let you know.

You can also speak to customer service, they can take a look for you.

XRaySpeX — Mon, 26 Feb 2024 16:15:31 GMT

Is there some reference no. against this charge in your bill?