https://community.ee.co.uk/t5/Contracts-Billing/EE-have-cancelled-the-wrong-number-and-my-business-is-suffering/m-p/1360577#M84289 <P>EE have cancelled the wrong number, the number I expressly stated that I needed as it’s my business number, &nbsp;and now my clients can get through and book appointments&nbsp;</P><P>they are also refusing to refund me for a phone line that I didn’t know I had&nbsp;</P><P>I have contacted the ombudsman but has anyone else any advice as to how I should proceed as this has cost me a lot of money&nbsp;</P> Wed, 21 Feb 2024 21:22:45 GMT Tori600RR 2024-02-21T21:22:45Z https://community.ee.co.uk/t5/Contracts-Billing/EE-have-cancelled-the-wrong-number-and-my-business-is-suffering/m-p/1360577#M84289 <P>EE have cancelled the wrong number, the number I expressly stated that I needed as it’s my business number, &nbsp;and now my clients can get through and book appointments&nbsp;</P><P>they are also refusing to refund me for a phone line that I didn’t know I had&nbsp;</P><P>I have contacted the ombudsman but has anyone else any advice as to how I should proceed as this has cost me a lot of money&nbsp;</P> Wed, 21 Feb 2024 21:22:45 GMT https://community.ee.co.uk/t5/Contracts-Billing/EE-have-cancelled-the-wrong-number-and-my-business-is-suffering/m-p/1360577#M84289 Tori600RR 2024-02-21T21:22:45Z https://community.ee.co.uk/t5/Contracts-Billing/EE-have-cancelled-the-wrong-number-and-my-business-is-suffering/m-p/1360587#M84290 <P>The Ombudsman will only accept complaints once a provider's internal process has been exhausted after 8 weeks, or you reach deadlock prior.</P> <P>There is no account access on this public internet forum, you need to persist with EE CS. 150 from your mobile or 07953 966250 from any other phone.</P> Wed, 21 Feb 2024 21:39:24 GMT https://community.ee.co.uk/t5/Contracts-Billing/EE-have-cancelled-the-wrong-number-and-my-business-is-suffering/m-p/1360587#M84290 bristolian 2024-02-21T21:39:24Z