topic Re: Re: Want to change my direct debit date in Contracts & Billing

Re: Want to change my direct debit date

Paddy39hamm — Thu, 01 Feb 2024 10:44:35 GMT

how do I change my direct debit date ?

Re: Re: Want to change my direct debit date

Leanne_T — Thu, 01 Feb 2024 11:07:33 GMT

Hi @Paddy39hamm

To change your direct debit date please follow the below steps:

Open your EE account using a web browser or desktop browser
Go to Bills & Payments in the top right of your screen
Choose either EE Mobile or EE Broadband.
Scroll down the page to "Manage Direct Debit" and follow the link to change your Direct Debit details.

Leanne 🙂

Re: Re: Want to change my direct debit date

Delboytherest — Tue, 20 Feb 2024 10:26:42 GMT

I can't find manage diredt debit

Re: Re: Want to change my direct debit date

James_B — Tue, 20 Feb 2024 12:08:06 GMT

Welcome to the EE Community, @Delboytherest 🙂

Please tap here to manage your direct debit.

Hope this helps.

James

Re: Re: Want to change my direct debit date

Tamsilini — Wed, 13 Mar 2024 17:57:24 GMT

i also tried to do this by using the link - but it doesn't recognise my land number so I can submit. seems like the most hidden and complicated route for such a simple request!

Re: Re: Want to change my direct debit date

James_B — Wed, 13 Mar 2024 18:58:37 GMT

Hi @Tamsilini,

Welcome to the EE Community. 🙂

Are you a mobile or broadband customer?

James