topic Cancelling my contract in Contracts & Billing

Cancelling my contract

NP35 — Mon, 19 Feb 2024 11:19:46 GMT

I’ve looked everywhere for end of date contract, can’t find anything since the app has changed. Can anyone advise me please instead of waiting in phone queue

thankyou in advance

Re: Cancelling my contract

Leanne_T — Mon, 19 Feb 2024 13:47:59 GMT

Hi @NP35

Thanks for coming to the community.

If you log into the EE app and select, Manage, Plans and subscriptions, Mobile, then view your plan details, this should show the plan and contract details?

Leanne 🙂

Re: Cancelling my contract

XRaySpeX — Mon, 19 Feb 2024 14:14:19 GMT

Are you on a mobile or a Home Broadband contract?

Re: Cancelling my contract

Mystiqueen — Mon, 19 Feb 2024 14:48:19 GMT

Usually, it is in the welcome email. See if you find it there.