topic Re: I did cancel my contract still asking for payments in Contracts & Billing

I did cancel my contract still asking for payments

Danish2644 — Mon, 19 Feb 2024 10:02:35 GMT

Hi dear is there anyone come to private chat plz I have some problems thanks

Re: I did cancel my contract still asking for payments

Chris_B — Mon, 19 Feb 2024 10:19:21 GMT

@Danish2644 This is a public forum not customer services if you need to speak with customer service it’ll be quicker to call them. Live chat is available via the my EE app.

Re: I did cancel my contract still asking for payments

Leanne_T — Mon, 19 Feb 2024 11:38:48 GMT

Hi @Danish2644

Thanks for coming to the community.

How long ago did you cancel the contract?

Did you get a PAC to move the number to another network?

Thanks 🙂

Leanne.

Re: I did cancel my contract still asking for payments

Danish2644 — Tue, 21 May 2024 16:31:01 GMT

Hi dear any specialist help me I had contact with ee in 2023 then I cancel the contract now they asking for cancellation fees or early termination fees if I come back to ee again they will reduce the money from my credit file or finish the cancellation fees plz someone help me

Re: I did cancel my contract still asking for payments

XRaySpeX — Tue, 21 May 2024 16:43:49 GMT

@Danish2644 : You were still using an EE contract in Mar. '24. When did you take out this contract?

Re: I did cancel my contract still asking for payments

Danish2644 — Tue, 21 May 2024 19:08:24 GMT

I already spoke them but no one show me right way if you can here plz come to private message I will discuss it here thanks

Re: I did cancel my contract still asking for payments

Chris_B — Tue, 21 May 2024 19:56:23 GMT

@Danish2644 You need to call customer services about this as this is a public forum that doesn’t know who you are or know how much you owe EE.