topic Re: Bill in Contracts & Billing

Bill

Chantw92 — Sun, 18 Feb 2024 22:54:56 GMT

Hi I’ve paid my bill but it’s still saying I haven’t paid what can I do the money has come out of my bank

Re: Bill

Profile closed — Sun, 18 Feb 2024 23:31:09 GMT

Was your account suspended over an unpaid bill? If so and you've paid then You will have to wait 24 to 48 hours for the system to catch up for it to show on your account and your services should be restored.

Re: Bill

Chantw92 — Sun, 18 Feb 2024 23:32:50 GMT

Hi @Profile closed

no my account wasn’t suspended just keeps saying my bill hasn’t been paid but it has

Re: Bill

Profile closed — Mon, 19 Feb 2024 00:10:26 GMT

I think you should call EE on 150 at 8am in the morning to find out what's going on.

Re: Bill

Gareth43 — Mon, 19 Feb 2024 01:11:03 GMT

I believe it can take up to 24 hours to show but you can ring in morning to double check