topic Contact coming to a end in Contracts & Billing

Contact coming to a end

BobH22 — Thu, 15 Feb 2024 11:46:35 GMT

Hi all,

I have got myself in a situation that my phone contract (phone and sim deal) is going to come to an end but my issue is I am in Angola working but I am UK based. As I am in Angola calling 150 isn’t working was wondering what happens once your contract has “ended” do you get cut of or will I just be charged for another month then I will be able to get something sorted once I am home?

thanks very much

Re: Contact coming to a end

bristolian — Thu, 15 Feb 2024 11:58:00 GMT

Your contract isn't coming to an end, you're just passing the minimum term date. Your service and billing will continue on a rolling basis until & unless you explicitly make a change - be it changing to SIM-only, upgrading, or giving cancellation notice.

If you want to contact EE CS from abroad, you can do so on +44 7953 966150 which will be charged at standard roaming rates.

Re: Contact coming to a end

Schockwave — Thu, 15 Feb 2024 12:07:03 GMT

@BobH22 , if you have something like Skype, you may be able to ring customer service for free:

+448000798586