topic Re: Upfront payment in Contracts & Billing https://community.ee.co.uk/t5/Contracts-Billing/Upfront-payment/m-p/1357786#M83890 <P>Your payment is most likely pending at your bank &amp; will be removed when EE does not apply for it within a few days. Otherwise it will be refunded within 7 - 10 working days.</P> Tue, 13 Feb 2024 09:51:35 GMT XRaySpeX 2024-02-13T09:51:35Z Upfront payment https://community.ee.co.uk/t5/Contracts-Billing/Upfront-payment/m-p/1357783#M83889 <P>Ok so I’m worried , paid a £200 upfront payment that has been taking from my acount I then received an email saying credit check failed , no mention of a refund when and how does this work thanks&nbsp;</P> Tue, 13 Feb 2024 09:45:31 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upfront-payment/m-p/1357783#M83889 Blondielocks99 2024-02-13T09:45:31Z Re: Upfront payment https://community.ee.co.uk/t5/Contracts-Billing/Upfront-payment/m-p/1357786#M83890 <P>Your payment is most likely pending at your bank &amp; will be removed when EE does not apply for it within a few days. Otherwise it will be refunded within 7 - 10 working days.</P> Tue, 13 Feb 2024 09:51:35 GMT https://community.ee.co.uk/t5/Contracts-Billing/Upfront-payment/m-p/1357786#M83890 XRaySpeX 2024-02-13T09:51:35Z