topic Re: Removing phone number from account in Contracts & Billing

Re: Removing phone number from account

Pjbustos — Mon, 12 Feb 2024 21:48:58 GMT

What if you're contract is finished and basically on a rolling contract?

Re: Re: Removing phone number from account

XRaySpeX — Mon, 12 Feb 2024 21:53:17 GMT

@Pjbustos : It still requires 30 days notice to cancel unless you want to port to another network. Then you will need to use a PAC.

Re: Re: Removing phone number from account

Pjbustos — Mon, 12 Feb 2024 21:56:14 GMT

Yes, that number will be moving to another network. When I request a PAC, will that essentially cancel and remove that number from my EE account?

Re: Re: Removing phone number from account

XRaySpeX — Mon, 12 Feb 2024 21:58:13 GMT

@Pjbustos : When your PAC is used by your new network to port your no. your EE contract is auto cancelled.

Re: Re: Removing phone number from account

Pjbustos — Mon, 12 Feb 2024 22:00:38 GMT

Right, thanks. And just to make sure, it will only cancel that number and not my account, because I'm still keeping the other number there which is my main personal one.

Re: Re: Removing phone number from account

XRaySpeX — Mon, 12 Feb 2024 22:04:01 GMT

@Pjbustos :Yes, your EE a/c will remain with your other no.