topic Phone Usage in Contracts & Billing

Phone Usage

Chellie67 — Fri, 09 Feb 2024 19:28:06 GMT

I have downloaded my bill that has details of my payments, but nothing about numbers I have called or any other data used. Where do I find that information? If anyone could help it would be appreciated.

Re: Phone Usage

XRaySpeX — Fri, 09 Feb 2024 21:04:32 GMT

@Chellie67 : Unless you are paying for Itemised Billing @ £2.50 pm you can't see any inclusive nos. you've called/texted, only chargeable nos. Data just comes out of your allowance.

Re: Phone Usage

Chris_B — Fri, 09 Feb 2024 21:57:40 GMT

@Chellie67 On your online EE account you can see what data you’ve used for the last 3 months and what you have use for the current month. A a data allowance is just a set allowance and what you use from that is up to you as you still pay for that set allowance regardless of how much you use of that allowance.