topic Re: Upgrading, can you get a better deal? in Contracts & Billing

Upgrading, can you get a better deal?

Tracy24582 — Thu, 08 Feb 2024 16:43:40 GMT

So it’s being about 4 years since I upgraded I did it through chat last time but seems that function isn’t available anymore. Question I’m wondering is if you call do you actually get any competitive or better deals than what is already online?
EE price wise does seem pretty expensive in comparison to sky mobile etc. but before I waste my time being on hold and going through general chit chat, can you get better reduced monthly prices when you call up nowadays or do they not bother being competitive anymore?

Re: Upgrading, can you get a better deal?

Chris_B — Thu, 08 Feb 2024 16:47:22 GMT

@Tracy24582 There is no guarantee you’ll get better but until you call you do not know. It’ll also comedown to what phone you want if it’s a just released device then options will be limited to what EE has matched it with. Nothing to lose by call though.

Re: Upgrading, can you get a better deal?

bristolian — Thu, 08 Feb 2024 17:05:09 GMT

It's wise to also be realistic with any price comparisons you make. EE are unlikely to compete on price-alone with low-cost MVNO providers especially.