topic Re: paid my bill early and its not showing in Contracts & Billing

paid my bill early and its not showing

4130rider — Mon, 05 Feb 2024 03:26:58 GMT

i paid my resent bill on the 1st feb 2024 whch is early as its usually on the 10th of every month and frankly im getting sick of this! im 9 days from my billing date,what the hell is going on

Re: paid my bill early and its not showing

Chris_B — Mon, 05 Feb 2024 08:09:12 GMT

@4130rider It won’t show until you are billed. You don’t have a bill yet.

Re: paid my bill early and its not showing

XRaySpeX — Mon, 05 Feb 2024 09:39:32 GMT

Do you have a DD in operation?

Re: paid my bill early and its not showing

Chris_B — Mon, 05 Feb 2024 16:12:12 GMT

@XRaySpeX That shouldn’t matter if the bill hasn’t been raised yet. Only once a bill is given is the DD set in motion to take payment. Payment with 9 days before the billing date or even payment date will pay the bill before the DD is set in motion to take payment It 7 days after receiving the bill the DD taken. The OP has only put the payment on their account to be taken for the bill once it’s been raised.

@4130rider You can not pay the bill before a bill is given. All you have done is put the payment on your account for that bill once it’s given to you.

Re: paid my bill early and its not showing

XRaySpeX — Mon, 05 Feb 2024 16:54:53 GMT

@Chris_B : It isn't clear from the OP what the timetable here is.

@4130rider wrote:

i paid my resent bill

"recent" implies the bill in Q was issued previously to paying it & therefore is extant.

@4130rider wrote:

9 days from my billing date,

It would appear that OP is using "billing date" for "payment date".

The upshot of this that the billing date, at which a DD is triggered, was prior to the payment on 1st Feb & the OP made a payment after the DD was triggered

Accordingly whether the OP is set up for DDs is totally pertinent.

Re: paid my bill early and its not showing

Chris_B — Mon, 05 Feb 2024 21:10:15 GMT

@XRaySpeX I’m just reading the OP again. I might of miss read this completely. lol

Sorry,

if you pay by DD and you made a manual payment that DD once billed is set in motion to take payment via the process of DD. You can’t make a manual payment once billed and expect that to be used as payment , DDs are automatically set in motion once billed.

your payment will sit on your account for next month bill as it’s in place to cover that bill before your are billed.

Re: paid my bill early and its not showing

XRaySpeX — Mon, 05 Feb 2024 23:37:20 GMT

That's OK, @Chris_B ! It's not that clear anyway what OP wants to say. The effect of not yet seeing the manual payment is consistent with our current way of thinking.

Re: paid my bill early and its not showing

XRaySpeX — Mon, 05 Feb 2024 23:41:24 GMT

@4130rider : If you have a DD in operation you shouldn't make a manual payment on or soon after your billing date. It is then too late to stop the DD being auto taken in full. Even if the DD fails the 1st time of asking it will be auto attempted again about 7 days later. Now the extra will be used as credit against your next bill. It won't show on your a/c until the next bill.