https://community.ee.co.uk/t5/Contracts-Billing/Flex-Plan/m-p/1354599#M83482 <P>I am wanting to upgrade my phone and create another contract but the only option that I am being given is Flex Plan. When re searched of what this means, this says no contract???? Help&nbsp;</P> Sat, 03 Feb 2024 12:55:28 GMT BridieLeigh 2024-02-03T12:55:28Z https://community.ee.co.uk/t5/Contracts-Billing/Flex-Plan/m-p/1354599#M83482 <P>I am wanting to upgrade my phone and create another contract but the only option that I am being given is Flex Plan. When re searched of what this means, this says no contract???? Help&nbsp;</P> Sat, 03 Feb 2024 12:55:28 GMT https://community.ee.co.uk/t5/Contracts-Billing/Flex-Plan/m-p/1354599#M83482 BridieLeigh 2024-02-03T12:55:28Z https://community.ee.co.uk/t5/Contracts-Billing/Flex-Plan/m-p/1354628#M83483 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4260331">@BridieLeigh</a>&nbsp; &nbsp;A flex plan is where the device and tariff are billed separate. &nbsp;So once you’ve paid off the device you’re only left with the air time plan. &nbsp;You can take out a device plan over 24 or 36 months but the air time plan is only 24 months.<BR /><BR />If you want to upgrade after 24 months and you took out a 36 month device plan you have to pay off that device plan in order to get a new phone. &nbsp;</P> Sat, 03 Feb 2024 14:59:10 GMT https://community.ee.co.uk/t5/Contracts-Billing/Flex-Plan/m-p/1354628#M83483 Chris_B 2024-02-03T14:59:10Z