https://community.ee.co.uk/t5/Contracts-Billing/New-Direct-Debit/m-p/1354363#M83438 <P>Banks tell me as long as sort code &amp; a/c no. are correct payments will go thro'.</P> Fri, 02 Feb 2024 16:01:03 GMT XRaySpeX 2024-02-02T16:01:03Z https://community.ee.co.uk/t5/Contracts-Billing/New-Direct-Debit/m-p/1354332#M83432 <P>I have just moved my account from PlusNet to ee.&nbsp; I went through all the procedures and security with the ee operative who seemed to be in a terrible hurry.&nbsp; As a result, despite me spelling my name out clearly during the call, I have received a confirmation of direct debit e mail with my surname missing one letter.&nbsp; The bank account number and sort code look correct, so it may go through, but if it doesn't, because the account holders name is not a match, this will be down to this operator's incompetence.&nbsp;&nbsp;</P> Fri, 02 Feb 2024 14:53:25 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-Direct-Debit/m-p/1354332#M83432 TJTaxi 2024-02-02T14:53:25Z https://community.ee.co.uk/t5/Contracts-Billing/New-Direct-Debit/m-p/1354363#M83438 <P>Banks tell me as long as sort code &amp; a/c no. are correct payments will go thro'.</P> Fri, 02 Feb 2024 16:01:03 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-Direct-Debit/m-p/1354363#M83438 XRaySpeX 2024-02-02T16:01:03Z