https://community.ee.co.uk/t5/Contracts-Billing/Unsuspend-account/m-p/1354333#M83433 <P>Hi there.&nbsp;</P><P>I've been trying to call EE to unsuspend my account but as there's no network available I am unable to do so. I can't even pay my bill online or through the app as it says there's a problem and to try again later.&nbsp;</P><P>How do I sort 5his issue out. I've also tried the 360 number but again no network available.</P> Fri, 02 Feb 2024 14:54:47 GMT Stu152737 2024-02-02T14:54:47Z https://community.ee.co.uk/t5/Contracts-Billing/Unsuspend-account/m-p/1354333#M83433 <P>Hi there.&nbsp;</P><P>I've been trying to call EE to unsuspend my account but as there's no network available I am unable to do so. I can't even pay my bill online or through the app as it says there's a problem and to try again later.&nbsp;</P><P>How do I sort 5his issue out. I've also tried the 360 number but again no network available.</P> Fri, 02 Feb 2024 14:54:47 GMT https://community.ee.co.uk/t5/Contracts-Billing/Unsuspend-account/m-p/1354333#M83433 Stu152737 2024-02-02T14:54:47Z https://community.ee.co.uk/t5/Contracts-Billing/Unsuspend-account/m-p/1354358#M83437 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4259263">@Stu152737</a>&nbsp; No point in try to make any calls to customer services if your line is suspended for none payment, it’s still a call that requires a working signal. &nbsp; &nbsp; If you have account login issues you will have to call customer services from a different phone to request an account reset. &nbsp;While on the phone you can sort out this payment. &nbsp; &nbsp;You can call&nbsp;0800 9566000</P> Fri, 02 Feb 2024 15:51:58 GMT https://community.ee.co.uk/t5/Contracts-Billing/Unsuspend-account/m-p/1354358#M83437 Chris_B 2024-02-02T15:51:58Z