topic Re: Re: Unable to pay my EE bill in Contracts & Billing

Re: Unable to pay my EE bill

Lucycat10 — Tue, 30 Jan 2024 12:22:47 GMT

What happens if I refuse to pay the 7.9 rise and will keep paying the the bill as it is now dept collection agency is going to hound me for 40 pounds on till contact is up don't think so my contract is up June I phone July 1 phone I pay 147 now add 7.9 serious rise don't say it's in the contract not a help

Re: Re: Unable to pay my EE bill

bristolian — Tue, 30 Jan 2024 15:19:40 GMT

An annual inflation-linked price rise is part of your contract, to which you have agreed. If you make manual payments that are under the agreed amount, the underpayments will be added to your following bill and will cause issues sooner or later.

Re: Re: Unable to pay my EE bill

Northerner — Tue, 30 Jan 2024 16:08:50 GMT

Hi @Lucycat10

To add to @bristolian post you will receive a default on your credit file if you fail to pay the correct monthly amount. That has a wider impact on your credit standing for up to 6 years.

Thanks

Re: Re: Unable to pay my EE bill

Chris_B — Tue, 30 Jan 2024 18:30:17 GMT

@Lucycat10 You’ll be cut off for not paying the amount owed. Eventually, this will pass a debt collector who will then also add on their own fees. So that will be the contract term price and late payment fees and the debt collector fees. You’ll owe more than what you should have been paying.

Re: Re: Unable to pay my EE bill

Profile closed — Tue, 30 Jan 2024 19:24:03 GMT

Hello @Lucycat10

You agreed to the contract when you signed it and it means you agreed to the year price rise. It happens on other phone networks aswell and Broadband Providers.

I would continue paying the full amount till your contract comes to an end. If you don't pay then you will get disconnected from EE's Network and then get put to a Debt Collection agency and your credit file will be ruined for 6 years.

Re: Re: Unable to pay my EE bill

Hishylad — Tue, 30 Jan 2024 23:42:34 GMT

Sue them

Re: Re: Unable to pay my EE bill

Profile closed — Wed, 31 Jan 2024 00:35:20 GMT

Is that your answer for everything? Can't sue EE as they made it perfectly clear what signed up.

Customers should read the Small Print before they agree to a contract. It states in the T's and C's about Annual Price Increase.

Re: Re: Unable to pay my EE bill

Lucycat10 — Wed, 31 Jan 2024 03:02:30 GMT

Rate of inflation is 4 % and EE is adding 3.9 for no reason 4%pays for the upgrades actually you original bill does without the rise of they need money for pay rise should of asked me to pay 5-10 p more when I send up last years rise was 11 % inflation+3.9 money grab it's not compulsory to put it up by inflation it's up to the company witch was on the news today they want the prices increases stoped mid contract I'll tell ee in February I'm not paying the rise in march as Iv already paid it there3.9 rip of that's not inflation if they cut me off the won't get my 147.32 a month till june

Re: Re: Unable to pay my EE bill

Lucycat10 — Wed, 31 Jan 2024 03:05:39 GMT

I'm only talk about not pay march April may June contact is up

Re: Re: Unable to pay my EE bill

Lucycat10 — Wed, 31 Jan 2024 03:06:32 GMT

Anybody got a solution

Re: Re: Unable to pay my EE bill

Profile closed — Wed, 31 Jan 2024 09:32:08 GMT

You signed up to a contract agreeing to a Price Rise every year.

Solution is to Pay your contract till it's up.

If you heard on the news about Companies wanting mid term rises to stop is hearsay until officially announced by EE.

Re: Re: Unable to pay my EE bill

bristolian — Wed, 31 Jan 2024 11:43:40 GMT

@Lucycat10 wrote:

Anybody got a solution

Here are EE's T&Cs to which you have agreed by continuing to use the service. Pay particular attention to point 6

http://tinyurl.com/bdcte6ku

Re: Re: Unable to pay my EE bill

Chris_B — Wed, 31 Jan 2024 12:44:48 GMT

@Lucycat10 You have 2 options

1, pay off the contract/s now so don’t have this increase that’s coming added to that cost.
This will mean the full remaining cost with a 4% discount on that amount. This will terminate your contract and service with EE.
then moved to a different network and get a price increase on that network instead as stated within thats networks T&Cs.

2, honour the contract, and the terms and conditions within it that you agreed too.

These are your only 2 options.

3 isn’t an option I would consider.

3 don’t pay get bad credit file and debt collectors and theirs fees on top so you’ll pay more than you should of.