topic Re: Cannot view contact or plan, says currently unavailable in Contracts & Billing

Re: Cannot view contact or plan, says currently unavailable

KHobson1970 — Sun, 28 Jan 2024 21:27:27 GMT

Only been with EE a couple of weeks & already BT cracks are starting show with sneaky hidden charges which I can’t view on my account! What’s going on? Confirms what I already knew about BT & hidden charges!!

Re: Re: Cannot view contact or plan, says currently unavailable

James_B — Mon, 29 Jan 2024 08:18:16 GMT

Welcome to the EE Community, @KHobson1970

All charges outside of your inclusive allowances should be listed on your bill which you can view in the EE app.

Is there a discrepancy between the total shown on your bill and your direct debit payment?

James