topic Re: How do I get a replacement sim card (pay-as-you-go)? in Contracts & Billing

Re: How do I get a replacement sim card (pay-as-you-go)?

Kosrat1982 — Fri, 26 Jan 2024 13:28:40 GMT

Subject: Request to Change Contract to Pay-As-You-Go and Sim Card Delivery

Dear [EE Company],

I hope this email finds you well. I am writing to request a change in my current contract from a monthly plan to a pay-as-you-go plan. My mobile number is XXXXX XXX XXX. Additionally, I would also appreciate it if you could kindly send a new SIM card to the following address: XXXXXXX, XXX XXX.

I would be grateful if you could process these requests at your earliest convenience and confirm the changes made. If there are any necessary steps that I need to follow to complete this process, please do not hesitate to inform me.

Thank you for your attention to this matter. I look forward to your prompt assistance and a smooth transition to a pay-as-you-go plan.

Best regards,

Deeman

[MOD EDIT: Removed personal information from public ppst]

Re: Re: How do I get a replacement sim card (pay-as-you-go)?

bristolian — Fri, 26 Jan 2024 13:27:05 GMT

You have not emailed EE CS, merely posted on a user discussion forum - including personal details that are an open invitation to spammers and should be removed ASAP.

You need to contact EE CS on 150 to request a 30day cancellation, and migration to PAYG rather than disconnection.

Re: Re: How do I get a replacement sim card (pay-as-you-go)?

XRaySpeX — Fri, 26 Jan 2024 13:56:34 GMT

You won't need a new SIM. Your existing SIM & no. will just change to a PAYG plan.

Re: Re: How do I get a replacement sim card (pay-as-you-go)?

Chris_B — Fri, 26 Jan 2024 14:13:49 GMT

@Kosrat1982 If you’ve not reached your minimum term you’ll be required to pay off the remaining term of your contract.