topic Re: Cancelling contract in Contracts & Billing

Cancelling contract

_ee_user_vch_ — Fri, 26 Jan 2024 12:48:15 GMT

First time meddling with phone bills as I've moved out of home. Great way to start by being locked into a contract until 2025 that's above my pay grade, with absolutely no way to cancel. The sales person rambled on about it being cheaper and pressed me to sign. I'm an idiot and now I can't go back.

100% leaving this sneaky company once my contract ends. There should be a way to break it.

Re: Cancelling contract

Northerner — Fri, 26 Jan 2024 13:01:23 GMT

Hi @_ee_user_vch_

What service (mobile, fixed line broadband etc).

You could always pay it off, but as you say you should have checked the terms before signing, buyers remorse.

Thanks

Re: Cancelling contract

bristolian — Fri, 26 Jan 2024 13:04:17 GMT

Was this an instore retail shop purchase, or a telesales one? The latter comes with statutory 14days "change of mind" right of return, the former is best off with a "no thankyou" if you're at all unsure.