topic Re: Claim issues in Contracts & Billing

Claim issues

Swapnil_1203 — Thu, 25 Jan 2024 10:07:05 GMT

Hello

yesterday I lost my watch and I explained whole scenario to the EE customer care . I didn’t get update regarding my process .

Katie_B — Thu, 25 Jan 2024 10:31:13 GMT

I am sorry to hear you have lost your watch.

Was this insured with EE?

What was advised by our customer care team when you called?

Katie

Swapnil_1203 — Thu, 25 Jan 2024 12:33:31 GMT

Hello

customer team Said that they will deliver my watch today but I don’t have any further details and any ty

Swapnil_1203 — Thu, 25 Jan 2024 12:35:18 GMT

I don’t have ant type uddate regrading my watch status can please help me solve my problem

thank you

Katie_B — Thu, 25 Jan 2024 12:56:43 GMT

Have you received any delivery information from DPD?

This should be sent to your mobile phone via text.

Katie

Swapnil_1203 — Thu, 25 Jan 2024 13:16:55 GMT

Mod edit: [please don't post personal information on the community].

Katie_B — Thu, 25 Jan 2024 13:13:25 GMT

We have no account access here on the community.

If you wish for someone to look into your account please give us a call on 150.

Katie